Sephora is a leading producer of makeup and makeup related items with stores all over the globe. Sephora values customer opinions, suggestions, and feedback, which is why the company created a customer satisfaction survey.

To reward you for your input, the Sephora survey gives away gift opportunities. You can also opt in to be notified of special promotions, including coupons and other discounts or promotions. This guide goes through the participation requirements, rewards you will get for filling out the survey, and the steps you need to take to fill out the survey.

Sephora Survey Participation Requirements

  • There are no age restrictions to fill out the survey itself.
  • However, you must be 18 years old to take part in the sweepstakes drawing. Residents of Puerto Rico must be 21 years of age.
  • There are no purchase requirements to fill out the survey or be entered in the sweepstakes.
  • The Sephora survey should take approximately 10 minutes to complete.

Sephora Survey Benefits & Rewards

  • Each customer that completes the Sephora Survey has an opportunity to win a $25 Sephora Gift Card.
  • There are other offers available that can earn additional rewards such as in-store specials, holiday promotions, and birthday gift packages.
  • Regular Sephora customers can also submit a completed survey to be entered into a separate $250 gift card sweepstakes.

Sephora Survey: How to Participate

  1. Open up a secure browser and go to the official Sephora website.
  2. You should always read the privacy policy before taking any survey. You can find the privacy policies for the Sephora Survey at Sephora Privacy Policy. The privacy policy is also available on the main Sephora website as well.
  3. Review the weekly drawing information, and then click on the Begin Survey tab located at the bottom of the Sephora survey homepage.Sephora begin survey
  4. The subsequent page will ask you to select the date and indicate the approximate time that you visited the Sephora location where you shopped.Sephora date and location
  5. After you have entered this required information, preferably from your Sephora receipt, click the Next tab to proceed.
  6. Select the state and the name of the Sephora store where you shopped. If you do not have your Sephora receipt, there is a convenient drop-down menu that will help you find your location.Sephora state and store name
  7. Click the Next tab again, where you will begin the official Sephora survey.
  8. You will be asked to rate various aspects of your Sephora customer service experience, including your overall opinion of your shopping visit.
  9. Answer each survey question. There are optional written sections where you can expand on your answers, or offer suggestions and more detailed opinions.Sephora questions
  10. Once you reach the end of the questions, you will be asked if you wish to participate in the Sephora gift card survey.
  11. To participate in the Sephora gift card giveaway, fill in the requested personal information.Sephora contest question
  12. This information is necessary to contact you in the event you are one of the winners. If you have questions about how Sephora will use your personal information, read the privacy policy before making your decision to enter the contest.Sephora personal information

Sephora Survey – Useful Info

  • Users who experience problems with the survey site will find the contact email at the bottom of each survey page convenient.
  • There is a dedicated page on the company website where you can get information about Sephora Gift Cards and how you can use them.

Contact Sephora

If you have questions about a specific store where you can purchase Sephora products, you can use their convenient locator page. Sephora customer service representatives are also available using a live chat feature, or at the phone numbers listed below.

You can contact the corporate office, by using one of these five other options to contact Sephora customer service.

Sephora is dedicated to being attentive to customer feedback and suggestions. When you complete the Sephora Survey, you help them improve their products and service. You can also earn special rewards and stay up-to-date concerning valuable promotions. Let Sephora know what you think about your shopping visit, and then pass on your survey experience to us here!