This is a McAlister’s customer experience survey guide that will walk you through the information you need to complete the survey and earn a prize. We’ll go over eligibility requirements, talk about the possible McAlister’s survey rewards, and guide you step-by-step through the survey process. At the end of the article, you’ll find miscellaneous useful information about taking the McAlister’s survey as well as McAlister’s contact information in case you come across a technical issue while taking the survey.

Survey Participation Requirements

In order to take the McAlister’s survey and be eligible for a reward, you’ll need to meet these requirements.

  • You agree to the McAlister survey’s privacy policy.
  • All participants have to be age 16 or older. If this is not the case, you have to have your parent’s permission to submit your information to the survey.
  • You don’t work for McAlister’s Deli or any of their associates or partners.
  • You have a McAlister’s receipt that is less than 30 days old with a survey code on it.

Survey Rewards and Benefits

The reward you receive from taking the McAlister’s survey varies by survey period. Check your receipt for specific information about what the current reward is. Typically, a McAlister’s survey prize can be a discount on a popular menu item, a buy one get one free deal, or a free drink or side. By providing your valuable feedback, you’ll also be helping McAlister’s build a better experience for their customers in the future.

Survey: How to Participate

Follow these steps to complete the McAlister’s survey successfully.

  1. Go to the McAlister’s customer satisfaction survey official website.
  2. Select your preferred language: English or Spanish. Click “Next” to get to the following stage of the survey.McAlister's Survey Language SelectMcAlister's Survey
  3. Answer a short series of questions related to your most recent experience at McAlister’s Deli. Try to keep your answers as honest and detailed as possible. Your responses help McAlister’s Deli improve the customer experience for future customers, including yourself.
  4. You’ll be asked about the customer service you encountered, how friendly the service was, how quickly you received your order, and the quality of your meal.
  5. At the end of the survey, you’ll need to enter in a small amount of personal information, including your email. If you’re under the age of 16, it’s important that you get your parent’s permission before submitting personal information.
  6. After clicking “Submit,” you’ll receive a validation code. Use it to exchange it for the reward printed on your receipt. Write this code down on your receipt and bring it along next time you visit a McAlister’s Deli.
  7. Present the receipt to the cashier to redeem it. You may have to make a small purchase in order to redeem your code – refer to your receipt to get specific redemption details.

Survey – Useful Info

  • If you’re having trouble loading the McAlister’s survey site, try enabling your browser cookies and reloading the page.
  • Another reason the survey might not function correctly is that your web browser may need to be updated. Visit the “Settings” tab in your browser and check for updates to install. After updating your browser, you’ll need to restart it to fix the issues.
  • You won’t need a lot of time to complete the survey. Set aside roughly five to ten minutes to finish all of the survey questions.
  • You can complete the McAlister’s guest experience survey one time for each receipt you get with a survey code on it.


In the case that you’re unable to complete the McAlister’s survey, you may want to get in touch with the customer support team. You can contact McAlister’s technical support by phone at 888-330-4313 between the hours of 9AM-6PM EST Monday-Friday. Alternatively, fill out the contact form on the McAlister’s website, including as many details as you can.

You can contact a McAlister’s customer support representative through their social media channels, as well. Try sending them a message on Facebook and Twitter.

McAlister’s Deli Address:
5620 Glenridge Drive, NE
Atlanta, GA 30342

Once you finish with your survey, you’re welcome back here to leave a comment describing the process in your own words. Your feedback is much appreciated!