Our article is going to function as a detailed walkthrough of this program that will include step-by-step instructions and cover the basic requirements of the survey. Firestone has made a name for itself by ensuring that the concerns of their customers are heard and addressed in a reliable manner. One of the ways that they do this is the Firestone survey program.
Firestone Survey Participation Requirements
The Firestone survey has very specific entry requirements that you should carefully examine first before participating. Here are the most important qualifications to consider:
- Be a resident of the United States of America.
- You must be 18 years of age or older.
- Must not be an employee of the company or any of its subsidiaries.
- Can not be a direct family member of a current employee or any of its subsidiaries.
- You must agree to the terms of service and privacy agreement of the program.
- Possess a valid and current 12-digit survey code.
Firestone Survey Benefits & Rewards
The most important benefit of participating in the Firestone survey program is that your opinion will be heard. Using this valuable data, Firestone can work directly with its stores to ensure that future visits are improved for you and other customers.
In addition to this universal benefit, participants are also entered into a drawing for a monthly sweepstakes. Each month, one winner is selected who will receive a $500 gift card that is good for future in-store at Firestone locations.
Firestone Survey: How To Participate
Completing the Firestone survey is quick and easy. Simply follow these eight steps to finish the survey on your preferred device to be entered into their monthly sweepstakes program.
1. Start by visiting the Firestone survey page at www.FirestoneSurvey.com
2. Select your desired language type in the top corner of the page. The two currently supported are English and Spanish.
3. Enter the 12-digit code from the bottom right side of your recent Firestone invoice.
4. Click or tap the red “Begin Survey” button.
5. Rate your experiences at your location by completing the questionnaire.
6. Offer any additional feedback in the text boxes provided.
7. Confirm your acceptance of the sweepstakes terms to be entered into the drawing.
8. Provide your contact information to complete the sweepstakes entry process.
Firestone Survey – Useful Info
It’s important to note that the Firestone survey website is designed to be easy to use and accessible from a wide range of different device types. However, it’s still possible to encounter some basic technical issues.
One of the most common problems users may experience is related to internet cookies. This is most likely to occur for users who have recently completed the survey in the past from a previous visit. To solve this, follow your web browser’s instructions to clear your internet cache and cookies data.
Another basic issue is browser incompatibility. While the page typically displays well on most common browsers, you can fix this by trying out another option like Chrome, Firefox, or Safari. If all else fails, you can always reach out to Firestone’s customer service department to see what additional options they may have for you.
Contact Firestone
Firestone offers their customers multiple ways to contact them. For the most pressing issues, it’s recommended to reach out to them via their customer service number. For more basic needs, you can easily contact Firestone via or live chat as well.
Firestone Contact Options
- Customer service telephone number: 1-800-754-2530.
- Email support/Live chat link: Firestone Contact.
Keep in mind that you can also connect to Firestone via social media pages like Facebook and Twitter.
Participating in the Firestone survey program is a great way to express your thoughts and concerns. If you have completed a Firestone survey recently, please tell us about your experience on the site.
Firestone listed at 140 University Blvd, Burlington NC is the worst! They are extremely slow and do not value your time. All I ask is if you are running behind which I know car repairs sometimes will do just be courteous to tell me so that I may decide if I am able to wait or if I need to reschedule. Also this location is rude! The employees at this location have smart mouths and I experienced one of the employees talking about me and my complaint loudly on the phone with other customers in line. After I said something to him about it he continued to say harsh things as if I wasn’t sitting there. I purchased lifetime alignments for 3 of my cars and unfortunately will have to deal with this location. Next time I just know to take lunch and dinner because they are so damn slow!
Hello, Natasha! I’m sorry to hear about your bad experience. However, I’m sure the Firestone company is looking for this exact type of constructive feedback. Be sure to follow the steps in this article to let professionals in charge know about the wrongs with the 140 University Blvd location.
Furthermore, if you want to continue to be an active member of your community, you can follow our Facebook page to stay updated with the latest survey guides. Best!
Congratulation to Firestone Complete Auto Care Store at South Babcock Street in Melbourne, Florida for the outstanding Customer Service and Quality work performed. Specially to Mr. Brian Lucia, at the front counter. His outstanding customer service with a smile and knowledge and expertice in tires make it easy for me to choose what I need. Also, Mr. Jose Carballo, Auto Maintenence Technician for his outstanding Service, knowledge and support for work , specially making my vehicle safe and sound. Please, I would like to acknowledge these two individual for their outstanding Customer Service and Support with a smile and highest working knowledge. They need to be recognize. Thank you to both of you. Keep it up. May God bless all of you.
Sincerely,
TSgt Jaime Villalba
USAF
Greetings, Mr. Jaime! Your words will surely be overwhelming if they reach these 2 excellent Firestone employees, Mr. Brian Lucia and Mr. Jose Carball. This is possible by filling in the official Firestone customer care survey. All you need to do is follow the steps presented in our article.
We don’t collaborate with this service in any way, so forwarding your kind message is out of my hands. However, I’m sure your feedback will reach the right people through the FirestoneSurvey.com site. Have a wonderful day!