This guide will walk you through the process of completing the Culver’s survey and give you all the information you need to know to get and use your reward. We’ll go over participation requirements, walk you through the survey itself, and tell you about the best ways to get in contact with Culver’s if you have trouble completing your survey. The Culver’s customer satisfaction survey gives guests a chance to share their feedback in exchange for a free scoop of custard or another Culver’s coupon.

Survey Participation Requirements

To take part in the Culver’s survey, all of the following need to be true.

  • You’re age 18 or older.
  • You are a legal resident of the United States.
  • You don’t work for Culver’s. No one in your household or family works for Culver’s.
  • You agree to the Culver’s survey privacy policy and terms of service.
  • You have a recent Culver’s receipt with a survey code printed on it.

Survey Rewards and Benefits

Upon completion of the survey, you’ll get a coupon code or special offer to redeem the next time you visit a Culver’s location. The most common prize is a free scoop of custard. However, you could also receive a discounted burger or a free side. Check your receipt for information about the current Culver’s survey prize.

Survey: How to Participate

These are the steps you need to take to full out the Culver’s survey online and claim a prize.

  1. Go to the Culver’s customer satisfaction survey website at to get started.
  2. To take the survey in Spanish, change your language selection using the link below the “Start” button.
  3. Enter the survey code from your receipt into the form. If you have trouble locating the code, use the image on the right-hand side of the page to help you find it.
  4. Enter the TRN number from your receipt. Click “Start” to begin.Culver's Survey
  5. Answer survey questions honestly and thoroughly. Your feedback shapes the future customer experience at Culver’s. You’ll be asked questions about how clean the restaurant was, the quality of your food, the speed of your service, and how quickly you received your order.
  6. At the end of the survey, you’ll be given a validation code. Write this down on your receipt and bring it into the store to redeem it.

Survey – Useful Info

  • If you end up experiencing any technical issues while filling out the Culver’s guest experience survey, you can contact customer support with the information listed below. However, it’s recommended to troubleshoot a few common issues before contacting support. For instance, update your browser to ensure browser compatibility, enable cookies within your browser, and update JavaScript. If issues persist, contact support.
  • The survey prize changes from time to time. To get notified of special offers and different survey prizes at Culver’s, sign up for their email list and always read your Culver’s receipts.
  • You’ll need to hold onto your receipt and validation code in order to redeem it. Therefore, put it in a safe place until your next Culver’s visit. Be sure to read the last page of the survey carefully to check to see if your validation code has an expiration date. If no date is listed, you can get in contact with Culver’s to ask them about the expiration date.


Get in contact with the Culver’s customer support team by reaching out to them by email, phone, or social media. The guest relations number at Culver’s is 833-224-7670, and you can reach them Monday through Friday from 8AM to 5PM CT. Submit questions about or get help with the Culver’s survey process by filling out Culver’s contact form. Culver’s has a social media presence on Facebook and Twitter that will respond to customer service inquiries as well.

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